PENERAPAN BALANCE SCORECARD UNTUK MENGUKUR KINERJA PELAYANAN DI KEBUN BINATANG SURABAYA. Education : Jurnal Sosial Humaniora dan Pendidikan, [S. l.], v. 1, n. 3, p. 31–40, 2021. DOI: 10.51903/education.v1i3.90. Disponível em: https://journal.stiestekom.ac.id/index.php/Education/article/view/90.. Acesso em: 21 nov. 2024.