PENGARUH CITRA MEREK, KUALITAS PRODUK DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PIZZA HUT
DOI:
https://doi.org/10.51903/mf78py29Keywords:
brand image, product quality, promotionAbstract
The reason for this study was to determine the impact of brand image, product quality, and promotion on purchasing decisions of Pizza Hut consumers. The population is Pizza Hut customers, with a sample of 150 respondents taken using non-probability sampling techniques with purposive sampling method. PLS was used as an analytical tool in this study. This study shows that brand image has a positive, but insignificant, impact on purchasing decisions of Pizza Hut consumers. On the other hand, product quality has a positive and significant impact on purchasing decisions of Pizza Hut consumers. In addition, promotion also has a positive and significant impact on purchasing decisions of Pizza Hut consumers.
References
[1] P. A. Mulyani, N. W. A. Sudiartini and N. L. P. Sariani, "PERILAKU MASYARAKAT KOTA DENPASAR DALAM MENGONSUMSI MAKANAN CEPAT SAJI (FAST FOOD)," Jurnal Ilmu Manajemen, p. 92, 2020.
[2] C. M. Annur, "Perempuan Lebih Sering Konsumsi Makanan Cepat Saji Ketimbang Laki-laki," databoks, 2023.
[3] Y. Dwiputra, L. Lisa, S. Sutarno, D. Anggraini and S. Supriyanto, "Pengaruh Kualitas Produk Terhadap Keputusan Pembelian Di PT. Alam Bumi Lestari," SOSMANIORA (Jurnal Ilmu Sosial dan Humaniora), p. 134, 2022.
[4] A. Apriany and G. G. Gendalasari, "Pengaruh Kesadaran Merek Dan Citra Merek Terhadap Keputusan Pembelian Produk AMDK SUMMIT," Jurnal Ilmiah Manajemen Kesatuan, p. 106, 2022.
[5] S. S. Dewi, O. B. Wahyudi and A. Yogatama, "Reputasi Unilever di Masyarakat Indonesia Pasca Krisis Dukung Komunitas LGBTQ+," JURNAL E-KOMUNIKASI, p. 1, 2021.
[6] A. W. Purbohastuti, "EFEKTIVITAS BAURAN PEMASARAN PADA KEPUTUSAN PEMBELIAN KONSUMEN INDOMARET," Jurnal Sains Manajemen, p. 2, 2021.
[7] D. Marlius and K. Noveliza, "Pengaruh Harga, Kualitas Produk dan Promosi Terhadap Keputusan Pembelian Produk Sepatu Converse Pada Toko Babee.Shopp Padang," Jurnal Ekonomi, Manajemen, Akuntansi, p. 257, 2022.
[8] J. M. Juran and A. B. Godfrey, Juran’s quality handbook, New York: McGraw-Hill, 1998.
[9] P. Kotler and K. L. Keller, Marketing Management, Harlow: Pearson, 2016.
[10] W. I. Aghitsni and N. Busyra, "PENGARUH KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN KENDARAAN BERMOTOR DI KOTA BOGOR," Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi), p. 46, 2022.
[11] D. Aqmala, F. I. F. S. Putra and D. Y. Rini, "THE FACTORS AFFECTING PURCHASING DECISION THROUGH PEGIPEGI APPLICATION BY CUSTOMERS OF DIAN NUSWANTORO UNIVERSITY," JOURNAL OF MANAGEMENT AND ENTREPRENEURSHIP RESEARCH, p. 132, 2021.
[12] P. Kotler and G. Armstrong, Principles of Marketing, Harlow: Pearson, 2018.
[13] S. Fernando and R. Simbolon, "PENGARUH PROMOSI TERHADAP KEPUTUSAN PEMBELIAN PRODUK UNILEVER (Studi Kasus Mahasiswa Universitas Advent Indonesia)," Jurnal Ekonomi dan Bisnis, p. 121, 2022.
[14] R. Wulansari, "PENGARUH PROMOSI TERHADAP KEPUTUSAN PEMBELIAN PADA PT. BOGA SEJAHTERA DI CIKARANG," Jurnal Ekonomi Efektif, p. 248, 2019.
[15] Y. Gamil and I. A. Rahman, "Studying the relationship between causes and effects of poor communication in construction projects using PLS-SEM approach," Journal of Facilities Management, pp. 120-141, 2023.
[16] D. R. Purnama and K. , "PENGARUH CITRA MEREK, WORD OF MOUTH DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN DI WAKUL SUROBOYO," Jurnal Ilmu dan Riset Manajemen, vol. 8, no. 5, Mei 2019.
[17] S. R. Fatmaningrum, S. and M. Fadhilah, "Pengaruh Kualitas Produk Dan Citra Merek Terhadap Keputusan Pembelian Minuman Frestea," | Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi), p. 176, 2020.
[18] F. Mulyono, A. L. Haziroh, M. E. S. Wibowo and H. Damar, "PENGARUH GAYA HIDUP HEDON, KUALITAS PRODUK, DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN SEPEDA LISTRIK DI KOTA JUWANA," JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME’s), vol. 17, no. 3, pp. 1125-1139, November 2024.
[19] F. Maiza, A. Sutardjo and R. Hadya, "PENGARUH KUALITAS DAN HARGA PRODUK TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA TOKO NAZURAH HIJAB DI KUBANG TUNGKEK KABUPATEN LIMA PULUH KOTA," Matua Jurnal (Pengembangan Ilmu Manajemen dan Bisnis), vol. 4, no. 2, pp. 375-386, Juni 2022.
[20] S. Wulansari and H. N. Cahya, "Pengaruh Kualitas Produk, Promosi, dan Harga terhadap Keputusan Pembelian Smartphone Samsung oleh Generasi Z di Kota Semarang," Jurnal Ekonomi dan Bisnis, vol. 3, no. 2, pp. 124-136, Juni 2024.
[21] A. E. Nasution, L. P. Putri and M. T. Lesmana, "Analisis Pengaruh Harga, Promosi, Kepercayaan dan Karakteristik Konsumen Terhadap Keputusan Pembelian Konsumen Pada 212 Mart di Kota Medan," Jurnal UMSU, vol. 1, no. 1, pp. 194-199, 2019.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Dinamika: Jurnal Manajemen Sosial Ekonomi

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.










