Rancang Bangun E-Commerce Toko Buket Berbasis Web Terintegrasi WhatsApp Gateway dan Social Media Sharing untuk Perluasan Jangkauan Pasar

Authors

  • Dinda Amelia Universitas Sains dan Teknologi Komputer
  • Arsito Ari Kuncoro Universitas Sains dan Teknologi Komputer
  • Budi Hartono Universitas Sains dan Teknologi Komputer

DOI:

https://doi.org/10.51903/mifortekh.v6i2.1400

Keywords:

E-Commerce, Bouqet Shop, WhatsApp Gateway, Social Media Sharing, Waterfall, Web Application.

Abstract

The growth of Micro, Small, and Medium Enterprises (MSME) in the creative industry, particularly bouquet shops, has experienced rapid development alongside the high market demand for various celebrations. However, most business actors still rely on manual transactions and marketing, leading to delayed order responses, potential inventory recording errors, and limited market reach. This study aims to design and develop a web-based e-commerce platform integrated with WhatsApp Gateway and Social Media Sharing. The system development methodology used is the Waterfall model, comprising requirements analysis, system design, implementation, and testing. WhatsApp Gateway is integrated to deliver real-time transaction notifications, payment confirmations, and shipping status updates directly to customers, while the Social Media Sharing feature facilitates direct product promotion across various social media platforms. Black-Box Testing results show 100% validity across all features, and User Acceptance Testing (UAT) indicates an 88.5% user satisfaction rate. Through this e-commerce platform, bouquet shops can enhance operational efficiency and effectively expand their market reach.

Author Biography

  • Arsito Ari Kuncoro, Universitas Sains dan Teknologi Komputer

    Seorang mahasiswa Universitas Stekom Majapahit yang kuliah sambil bekerja dan mengelola usaha Buket Bunga, hantaran, seserahan, dan lain sebagainya 

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Published

2026-08-25

Issue

Vol. 6 No. 2 (2026): Oktober : Jurnal Manajemen Informatika & Teknologi

Section

Articles

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Copyright (c) 2026 Jurnal Manajemen Informatika & Teknologi

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How to Cite

Rancang Bangun E-Commerce Toko Buket Berbasis Web Terintegrasi WhatsApp Gateway dan Social Media Sharing untuk Perluasan Jangkauan Pasar. (2026). Jurnal Manajemen Informatika & Teknologi, 6(2), 42-54. https://doi.org/10.51903/mifortekh.v6i2.1400

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